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Your data matters

Commitment to safeguarding your information

Privacy Policy

Last Updated: December 29, 2025

1. Introduction

Fairlyst Software Systems LLC™ ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use the Fairlyst OS platform and website (the "Service").

This policy is drafted in accordance with the UAE Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data (PDPL). By accessing or using our Service, you agree to the collection and use of information in accordance with this policy.

2. Data We Collect

We collect and process the following types of data to provide our governance and workflow automation services:

2.1 Information You Provide to Us

• Account Information: Full name, business email address, phone number, and company details provided during registration.

• Business Documentation: Trade licenses, establishment cards, visa documents, and other corporate records uploaded to the Fairlyst OS dashboard.

• Communication Data: Records of your correspondence with our support team.

2.2 Information We Collect Automatically

• Usage Data: Information on how you access the Service, including your IP address, browser type, device information, and login timestamps.

• Cookies: Small data files stored on your device to ensure secure login sessions and platform performance.

3. How We Use Your Data

We process your personal data solely for the following lawful purposes:

• Service Delivery: To provide access to the Fairlyst OS platform, manage your account, and store your documents securely.

• Compliance Alerts: To send automated notifications regarding visa expiries, license renewals, and regulatory deadlines.

• Security & Verification: To verify your identity and prevent unauthorized access or fraud.

• Legal Obligations: To comply with applicable laws and regulations within the United Arab Emirates.

4. Data Storage and Security

• Location: Your data is processed and stored on secure servers. We implement industry-standard encryption (SSL/TLS) for data in transit and at rest.

• Retention: We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by UAE law.

• Security Measures: We maintain strict technical and organizational measures to protect your data against loss, theft, and unauthorized access.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors (e.g., cloud hosting, payment processors) who assist in operating our Service, bound by strict confidentiality agreements.

• Legal Requirements: If required by a court order, government authority, or UAE law enforcement agency.

• Business Transfers: In connection with a merger, sale of company assets, or restructuring, provided the receiving party agrees to respect your personal data.

6. Your Rights (UAE Personal Data Protection Law)

Under UAE Federal Decree-Law No. 45 of 2021, you have the following rights regarding your personal data:

• Right to Access: You may request a copy of the personal data we hold about you.

• Right to Rectification: You may request the correction of inaccurate or incomplete data.

• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data where legally permissible.

• Right to Restrict Processing: You may request that we limit the processing of your data in specific situations.

• Right to Data Portability: You may request to receive your data in a structured, commonly used format.

To exercise any of these rights, please contact us at support@fairlyst.com

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or UAE regulations. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: support@fairlyst.com

• Address: Abu Dhabi, UAE